Frequently Asked Questions

In order for us to develop a product that meets your specific needs, we need to go thorough an information gathering process called Client Discovery (CD). It is with this process that we are able to identify your overall goals and needs, so that we can develop a product that not only meets them, but also exceed your expectations. Our time, like yours, is valuable and doing design work without specifics does not allow for a potential client to grasp the range of possibilities that may exist for their specific needs.

Additionally, in this very competitive environment, it is our policy not to share draft products without having some form of assurances (by way of MOU or contract) mock designs will not be co-opted by potential clients. Once an agreement is in place, our staff will work exclusively with you the client to ensure that your needs and goals are factored into sample designs.

Because we design products with specific goals and needs of the client, we will create designs and logos that are tailored to the wishes of the client. A typical design product will have the following factors in determining cost. The factors are; number of pages, flash, database interaction, e-commerce and imagery.

You should choose Creative Communiqué because we are unique from other larger companies that are in the branding and imagery genre. We set our self apart by the personalized attention that is paid to each client. We are not an extremely large organization that utilizes numerous staff people. Your needs and desires will be addressed directly by our founder and Chief Executive. We clearly understand that if we cannot make the client satisfied, our existence is threatened. Therefore, our personal client attention has become one of the hallmarks of this organization.

Additionally, we have a unique perspective on branding and imagery as our chief designer has the unusual experience of being an experienced computer programmer and is well established in desktop publishing and design. Blending those two skill sets will create a product that is highly specialized. We will try to create a product that is specific to your needs, rather than have you the client fit your needs into a boilerplate solution.

Once an interest in our organization is communicated to us, our founder and Chief Executive will personally give you a call to schedule an appointment to meet with you. It is at this meeting that the process actually begins. The first initial contact you will have with anyone is that of our founder.

During that meeting, we will assess your needs and also make suggestions to the client as to the direction of the project. Samples and other creations will be a part of this meeting. You will be given an opportunity to demo certain completed projects. A needs analysis will be performed to assess the viability of the proposed project and finally, you will be given an opportunity to have any questions or apprehensions addressed.

If we are selected to create your final product, an immediate push will be made to create samples specific to your organization will be created. These samples will not be shared with the client until a signed contract or memorandum of understanding is created.

The client will then have the opportunity to accept or reject the samples. Once a sample is agreed upon, we will commence all the necessary programming that needs to be done (if the project is a web site design and build), or the necessary design work will be done (if the project is a logo design).

Whatever the project is, we will ensure that the founder and Chief Executive Officer will address all questions and anxieties of the client. This personalized attention will continue until the project is complete and the client signs off on the project.

This process can be as short as one week, or as long as one month. The length of time for this process depends solely on what the client wants done in the project. That is the reason why the initial meeting to determine goals and objectives is so important.

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